Terms of Service — EU Shield EU Representative Agreement

Service Agreement Overview

These Terms of Service govern the provision of EU Shield’s GDPR Article 27 EU Representative service. By purchasing our service, you agree to these terms. For questions, contact us.

1. Our Service

EU Shield LLC provides GDPR Article 27(3) EU Representative services to non-EU established data controllers and data processors. Our service consists of: (a) accepting and forwarding correspondence from EU supervisory authorities and data subjects; (b) maintaining records of processing activities (ROPA) on your behalf; and (c) maintaining the required EU-established presence.

2. Your Obligations

As the designated controller/processor, you must: (a) provide accurate company and contact information; (b) maintain complete and accurate ROPA records; (c) respond to forwarded correspondence within agreed timelines; (d) notify us of any changes to your data processing activities; (e) indemnify us against losses arising from your failure to comply with GDPR.

3. Service Limitations

EU Shield provides Article 27 representation only. We are not a law firm and do not provide legal advice. We do not act as your Data Protection Officer (Article 37). We do not provide full GDPR compliance audits or Privacy Policy drafting. You are responsible for your overall GDPR compliance beyond the Article 27 requirement. See the difference →

4. Fees and Payment

The annual fee is EUR 490 (plus applicable VAT). Payment is due at the start of each annual term. Late payments may result in service suspension. We offer a 30-day money-back guarantee from the date of purchase. Cost breakdown →

5. Data Processing

As part of providing our EU Representative service, we process your contact information, company details, and ROPA records. We act as a data processor under your instructions and maintain appropriate technical and organizational measures per Article 32. We do not share your data with third parties except as required by law or for correspondence forwarding.

6. Term and Termination

Service begins on the date of your designation agreement and continues for 12 months. Renewal is automatic unless cancelled 30 days before the renewal date. Either party may terminate with 30 days written notice. Upon termination, we will cease representing you and forward any pending correspondence.

7. Limitation of Liability

EU Shield’s liability is limited to the fees paid in the 12 months preceding the claim. We are not liable for: (a) your GDPR non-compliance; (b) delays caused by third-party services (post, email); (c) failure to forward correspondence due to inaccurate contact information you provided.

8. Governing Law

These terms are governed by the laws of the Republic of Ireland, where EU Shield maintains its EU establishment. Disputes shall be resolved through the Irish courts.

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